Servicevilkår

Privacy Policy

Last updated: March 31, 2026

At CASE·BOB, we value your privacy as much as a perfect-fit phone case. This policy explains how we handle your personal information when you shop with us, use our services, or communicate with our team. By using CASE·BOB, you agree to the practices described below.

1. Personal Information We Collect

To get your order from our screen to your door, we collect the following:

  • Contact Details: Name, shipping address, billing address, phone number, and email.
  • Financial Info: Payment method details and transaction confirmations (processed securely via Shopify).
  • Account Info: Username, password, and saved preferences.
  • Usage Data: Your IP address, device type, browser info, and how you navigate our store.
  • Communications: Any info you provide when contacting customer support.

2. How We Use Your Information

We don't collect data for the sake of it. We use it to:

  • Fulfill Orders: Processing payments, arranging shipping with our global hubs, and handling returns.
  • Marketing: Sending you updates on cool new designs (only if you opt-in).
  • Security: Detecting and preventing fraud to keep your shopping experience safe.
  • Customer Support: Responding to your questions and resolving issues quickly.

3. Who We Share Data With

We only share your data with essential partners who help us run CASE·BOB:

  • Shopify: Our store platform that handles the technical heavy lifting.
  • Service Providers: Fulfillment partners (Printify), shipping carriers, and payment processors.
  • Legal Requirements: If required by law or to protect our rights and safety.

4. The Shopify Connection

CASE·BOB is hosted on Shopify. They process your data to provide and improve the services we offer. Shopify may use your data for personalized advertising across other platforms. You can learn more about how they handle your data or exercise your rights via the Shopify Privacy Portal.

5. Your Rights (EU & UK Customers)

As a Swedish-based company, we fully comply with GDPR. Depending on where you live, you have the right to:

  • Access & Know: Request a copy of the data we hold about you.
  • Delete: Ask us to wipe your personal information from our systems.
  • Correct: Fix any inaccurate info.
  • Opt-Out: Unsubscribe from marketing or targeted advertising at any time.

To exercise these rights, simply contact us here.

6. Data Retention & Security

We keep your info only as long as necessary to manage your account and fulfill legal obligations. While we use industry-standard security measures, please remember that no method of transmission over the internet is 100% secure.

7. Children’s Privacy

CASE·BOB is not intended for children. We do not knowingly collect information from anyone under the age of majority in their jurisdiction.

8. International Transfers

As a global brand, your data may be processed outside of the EEA or UK (e.g., in the USA or South Korea) for fulfillment purposes. We ensure all transfers follow recognized legal mechanisms like Standard Contractual Clauses to protect your data.

9. Contact Us

If you have questions about your data or this policy, reach out:

Data Controller: Casebob Sweden
Address: Fjällbo Park 23B, Göteborg, 415 74, Sweden.
Email: Contact us via our support page.

Any disputes related to this policy are governed by Swedish law and settled in Swedish courts.