TRACK AN ORDER OR START A RETURN
Sign in to your Customer Account Portal with your checkout email address (6-digit code, no password needed) to view live tracking or request a 100-day return.
2-HOUR EDIT OR 50% RE-PRINT
Ordered within the last 2 hours? Message us below and we will update your phone size for free before printing. Already delivered? Request a 50% Courtesy Re-Print with zero return postage.
DAMAGED ITEM OR PRINT ISSUE?
You never have to mail a damaged item back. Send us your order number below (or reply to your order confirmation email with a photo) for a free replacement.
SEND US A MESSAGE
Fill out the form below. Our customer care team reviews every message personally and typically responds within a few hours on business days (always within 24 hours Mon–Fri).
ORDERED THE WRONG PHONE MODEL?
Select "I ordered the wrong model" in the form and write the exact device size you need. If your order was placed within the last 2 hours, we update it before print for free. If it has already been delivered, we can issue a 50% Courtesy Re-Print voucher right away so you never have to pay return shipping.
TRACKING LINK NOT UPDATING YET?
Every product is made fresh to order in 1–2 business days. Once dispatched, please allow 24 to 48 hours for local postal carriers to scan your parcel and activate live tracking movements.
RECEIVED A DAMAGED OR FLAWED ITEM?
You never need to ship a damaged item back. Simply reply to your order confirmation email with a clear photo of the issue (or send your order number in the form first) and we will dispatch a free replacement.
COMPANY DETAILS
Brand Name: CASE·BOB
Organization ID (Org.nr): 790713-4931
VAT Registration: SE790713493101
REGISTERED ADDRESS
Governing Law: Kingdom of Sweden (EU)
Consumer Disputes: ARN (arn.se)