MADE TO ORDER. SHIPPED WITH FULL TRACKING.
Every CASE·BOB product is made fresh to order for your exact device size. Instead of sitting on a warehouse shelf, your case is heat-printed and inspected within 1–2 business days before shipping straight to your door.
Orders route through regional logistics networks and hand off directly to trusted local postal carriers—giving you live parcel tracking and no surprise import duties in the US, UK, EU, and Australia.
MADE FRESH IN 1–2 BUSINESS DAYS
Your case enters production shortly after checkout. Within 1–2 business days, the artwork is permanently heat-fused into the shell, checked for print clarity and fit, and packed for dispatch.
TRUSTED LOCAL POSTAL CARRIERS
Parcels dispatch through regional logistics networks directly into local postal services—including USPS, Royal Mail, Australia Post, and major European carriers—with a tracking link sent to your email.
NO SURPRISE CUSTOMS OR DUTIES
Deliveries to the United States, United Kingdom, European Union, and Australia arrive with taxes and clearance handled upfront—meaning zero unexpected customs bills at your door.
ORDER CONFIRMED & QUEUED
You receive an instant order confirmation by email. We hold your order in a 2-hour edit window in case you need to update your delivery address or phone model before printing begins.
HEAT-PRINTED & QUALITY CHECKED
Your chosen design is permanently fused into the exact case model for your device using deep thermal ink transfer, inspected by hand, and sealed in protective packaging.
DISPATCHED WITH LIVE TRACKING
As soon as your parcel leaves for your local postal network, we email you a live tracking link. You can also check your delivery status anytime inside your Customer Account Portal.
UNITED STATES
UNITED KINGDOM
EUROPEAN UNION
AUSTRALIA
CANADA & EAST ASIA
REST OF WORLD
2-HOUR ADDRESS LOCK
Because our cases are made to order immediately after purchase, orders automatically enter production 2 hours after checkout.
If you notice an error in your street address, zip code, or selected phone model, please contact us within this 2-hour window. Once production starts and shipping labels are generated, addresses cannot be rerouted.
THE 48-HOUR CARRIER RULE
Did your tracking link update to "Delivered", but the package is not in your mailbox yet? Local postal carriers routinely scan packages as delivered 24 to 48 hours early while staging routes at the local depot.
Please check your mailbox, building reception, or with neighbors and allow 48 business hours. If your parcel still has not arrived after 48 hours, message us with your order number and we will send a replacement.
WANT TO CHECK YOUR ACTIVE SHIPMENT?
Log in to your Customer Account Portal with your email address to view your live order status and tracking link, or reach out to our support team Monday–Friday.
ALREADY RECEIVED YOUR PACKAGE?
Need to swap an accidentally ordered phone model, start a 100-day return, or claim a free replacement under our 12-Month Warranty? Jump directly to the right page below.