SHIPPING & DELIVERY
On-demand precision fabrication paired with domestic regional routing. Zero transatlantic delays, fully tracked parcels, and import taxes pre-cleared at checkout.
ON-DEMAND PRECISION FABRICATION
To prevent warehouse waste and ensure pristine condition, every case is custom-bonded to order. Ultra HD graphics are heat-infused into the chassis in our cleanrooms before undergoing optical QC inspection.
REGIONAL DOMESTIC DISPATCH
Parcels route from the regional production hub closest to your delivery address. Orders hand off directly into local postal networks (USPS, Royal Mail, Australia Post, or regional EU postal networks).
REGIONAL HUBS & TRANSIT TIMELINES
UNITED STATES
DOMESTIC HUB // EAST & WESTUNITED KINGDOM
DOMESTIC HUB // ENGLANDEUROPEAN UNION
EU SINGLE MARKET // DDPAUSTRALIA
DOMESTIC HUB // VICTORIASOUTH KOREA & ASIA
REGIONAL HUB // SEOULREST OF WORLD
GLOBAL CROSS-BORDERSTRICT 2-HOUR ADDRESS LOCK
Because our phone cases are produced immediately on demand, orders automatically enter our cleanroom fabrication cycle within 2 hours of checkout.
If you discover an error in your delivery address, you must contact our desk within this 2-hour window. Once the production queue locks, addresses cannot be intercepted or re-routed.
THE 48-HOUR CARRIER RULE
Did your tracking telemetry register as "Delivered", but the package is not in your mailbox? Regional postal carriers routinely scan parcels up to 24–48 hours early while staging delivery routes.
Please check with building reception, mailrooms, or neighbors. If your parcel still has not arrived after 48 business hours, alert us with your order number and we will issue an immediate replacement.
NEED HELP WITH AN ACTIVE SHIPMENT?
Our support desk in Gothenburg monitors logistics telemetry during Swedish business hours (08:00–17:00 CEST). We typically respond within 1 hour.