At CASE·BOB (operated by Casebob Sweden, Reg. 790713-4931), every phone case and tech accessory is manufactured on-demand in regional cleanrooms to eliminate overproduction waste and ensure premium print durability. By distributing production across multiple global centers, orders dispatch domestically to the recipient whenever possible.

1. Two-Phase Delivery Model

Total delivery time is calculated in two sequential phases:

• Phase 01: Precision Fabrication (1–2 Business Days)
  Each case chassis is heat-infused with Ultra HD graphics, cured under UV polymers, and submitted to optical quality control.
• Phase 02: Carrier Transit (1–5 Business Days Domestically)
  The inspected package is handed directly to domestic regional postal networks with encrypted tracking telemetry.

2. Regional Hubs & Estimated Transit Times

3. Customs, Import Duties & VAT

• European Union (EU): All applicable statutory VAT is collected directly at checkout under European Union tax rules. Deliveries arrive DDP (Delivered Duty Paid) with no unexpected postal collection fees.
• USA, UK & Australia: Shipments originate domestically within their respective borders, bypassing international customs processing and import tariffs.
• Rest of the World: Orders shipped outside primary regional zones may occasionally be subject to local import taxes and clearance procedures set by the destination country.

4. Strict 2-Hour Address Modification Window

Due to automated just-in-time fabrication cycles, all customer orders lock into production within two (2) hours of completion. Address modifications, model changes, or cancellations must be requested within this 2-hour timeframe via our Contact Desk. Once production has initiated, shipping labels cannot be modified.

5. Tracking Telemetry & The 48-Hour Carrier Rule

You will receive an automated shipping notification with a tracking number once your label is generated. Online telemetry generally populates initial sorting scans within 24–48 hours of pickup.

Early Delivery Scans: If your tracking indicates "Delivered" but you have not yet received your package, please allow 48 hours. Postal carriers frequently log delivery scans prematurely while organizing daily delivery vehicles. If the parcel does not arrive within 48 hours, contact our support team with your order number for an immediate replacement investigation.

6. Damaged Shipments & Returnless Resolution

In the unlikely event that your case arrives damaged or with a manufacturing flaw, do not return the package. Submit a clear photo of the issue and your order number via our contact desk. Once verified, a complimentary priority replacement will be dispatched immediately.